Moeketsi Corp (Pty) Ltd t/a Nature Harvest
Registration Number: 2024/626722/07
Contact Number: 083 555 7649

Effective Date: [Insert Date]

Welcome to Moeketsi Corp (Pty) Ltd trading as Nature Harvest (“we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your use of our website, online store, and the purchase and delivery of products. By accessing or using our services, you agree to comply with these Terms. If you do not agree, please refrain from using our services.

1. General Information

1.1 Company Details

• Registered Name: Moeketsi Corp (Pty) Ltd
• Trading As: Nature Harvest
• Registration Number: 2024/626722/07
• Telephone Number: 083 555 7649

1.2 These Terms apply to all sales and deliveries made by Nature Harvest, whether through our website or directly.

2. Eligibility to Use Our Services

2.1 To purchase from our online store, you must:

• Be at least 18 years of age or have parental/guardian consent.
• Provide accurate and complete information during checkout.

2.2 By using our website, you agree not to engage in any unlawful activities or violate these Terms.

3. Products and Pricing

3.1 Product Descriptions
We strive to provide accurate descriptions and images of our products. However, slight variations may occur due to factors such as screen settings.

3.2 Pricing

• All prices are listed in South African Rand (ZAR) and include VAT unless stated otherwise.
• Prices are subject to change without prior notice but will not affect confirmed orders.

3.3 Availability
Products are subject to availability. If a product is out of stock after your order is placed, we will notify you and provide a refund or an alternative option.

4. Orders and Payment

4.1 Order Confirmation
An order is confirmed only when you receive a confirmation email or SMS from us.

4.2 Payment Methods
We accept the following payment methods:

• Online Payments: Credit/debit cards and electronic funds transfers (EFT).
• Cash on Delivery (COD): Cash payments made directly to the delivery agent at the time of delivery.

4.3 Cash on Delivery (COD)

• Eligibility: COD is only available for specific delivery areas. Please check during checkout if COD is available for your location.
• Payment: Payment must be made in full upon delivery. The delivery agent will issue a receipt.
• Order Limitations: COD may have a maximum order value. Any restrictions will be communicated during checkout.

4.4 Fraud Prevention
We reserve the right to verify payments and cancel suspicious or fraudulent orders.

5. Delivery

5.1 Delivery Areas
We deliver to select areas within South Africa. Please check our website for delivery zones.

5.2 Delivery Fees
Delivery fees will be calculated and displayed during checkout.

5.3 Delivery Timeframes

• Standard delivery times are [Insert timeframe, e.g., 3–5 business days].
• Delivery times may vary based on your location and external factors.

5.4 Risk and Ownership
Ownership of products transfers to you upon full payment. Risk passes to you upon delivery.

5.5 Missed Deliveries
If a delivery attempt fails due to incorrect details or unavailability, you may be charged an additional fee for re-delivery.

6. Returns and Refunds

6.1 Eligibility for Returns

• Returns are accepted for defective or damaged products.
• Non-defective returns may be accepted at our discretion and may incur a handling fee.

6.2 Process for Returns

• Notify us within [Insert timeframe, e.g., 7 days] of receiving the product.
• Return the product in its original packaging with proof of purchase.

6.3 Refunds
Refunds will be processed once the returned item is received and inspected. Refunds for COD payments will be made via EFT or other agreed methods. Refunds may take [Insert timeframe, e.g., 7–14 business days] to reflect in your account.

7. Use of the Website

7.1 Content Ownership
All website content, including text, images, and graphics, is owned by or licensed to us. Unauthorized use is prohibited.

7.2 User Conduct
You agree not to:

• Use the website for fraudulent or unlawful purposes.
• Interfere with the website’s operation or security.

7.3 Third-Party Links
Our website may include links to external sites. We are not responsible for the content or privacy practices of these third-party sites.

8. Limitation of Liability

We are not liable for any:

• Losses or damages arising from the use of our website or products.
• Delays or failure to deliver due to factors beyond our control (e.g., natural disasters, strikes).

9. Amendments to Terms

We reserve the right to update these Terms at any time. The updated Terms will be effective from the “Effective Date” noted above. Continued use of our services indicates acceptance of the updated Terms.

10. Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any disputes shall be resolved in South African courts.

11. Contact Us

For questions or concerns about these Terms & Conditions, please contact us:

• Company Name: Moeketsi Corp (Pty) Ltd t/a Nature Harvest
• Registration Number: 2024/626722/07
• Telephone Number: 083 555 7649