Moeketsi Corp (Pty) Ltd t/a Nature Harvest
Registration Number: 2024/626722/07
Contact Number: 083 555 7649

Effective Date: 05 January 2025

Moeketsi Corp (Pty) Ltd trading as Nature Harvest (“we,” “our,” or “us”) values our customers and strives to provide the best deals through special offers and coupons. This policy explains how offers and coupons can be used when shopping online or via delivery with Nature Harvest.

1. General Terms for Offers & Coupons

1.1 Offers and coupons are promotional tools provided to customers for a limited time.
1.2 By using offers or coupons, you agree to comply with the terms outlined in this policy.
1.3 Offers and coupons cannot be transferred, sold, or exchanged for cash unless expressly stated.
1.4 Only one coupon or offer may be applied per order unless otherwise stated.

2. Types of Offers and Coupons

2.1 Percentage-Based Discounts

• E.g., “10% off your first order.”
• The discount applies to the total order value, excluding delivery fees and taxes.

2.2 Fixed-Value Coupons

• E.g., “R50 off your next purchase.”
• Deducts a fixed amount from your total order value.

2.3 Free Delivery Offers

• E.g., “Free delivery on orders over R500.”
• Applies to qualifying orders based on minimum spend or location.

2.4 Product-Specific Offers

• E.g., “Buy 1, Get 1 Free.”
• Valid only for specified products or categories.

3. How to Redeem Coupons

3.1 Online Store: Enter the coupon code during checkout in the designated “Promo Code” or “Coupon Code” field.
3.2 Phone Orders: Provide the coupon code to our customer service representative when placing your order.
3.3 Coupons must be applied before completing payment. Coupons cannot be applied retroactively to orders already placed.

4. Eligibility and Conditions

4.1 Coupons and offers may be restricted to:

• First-time customers.
• Specific products or categories.
• Minimum order values (e.g., “Valid on orders over R250”).

4.2 Coupons cannot be combined with other promotions unless explicitly stated.
4.3 Coupons are valid only for the duration specified. Expired coupons will not be accepted.
4.4 Coupons and offers are applicable only to purchases made within South Africa.

5. Exclusions

5.1 Coupons and offers may exclude certain products, such as:

• Items already on sale.
• Gift cards or vouchers.
• Bulk or wholesale purchases.

5.2 Free delivery offers may not apply to remote or out-of-coverage areas.

6. Fraud and Misuse

6.1 Coupons are intended for personal use and may not be used for commercial or resale purposes.
6.2 We reserve the right to cancel any coupon or reject orders if we suspect misuse or fraudulent activity.

7. Returns and Refunds on Discounted Orders

7.1 If you return an order where a coupon was applied, the refund amount will be the total paid after the discount.
7.2 Coupons used on returned items will not be reissued or reinstated.

8. Amendments to Offers & Coupons Policy

We reserve the right to modify or discontinue any offer, coupon, or this policy at any time without prior notice. Changes will not affect offers or coupons already issued and in use before the changes.

9. Contact Us

For questions or concerns about offers and coupons, please contact us:

• Company Name: Moeketsi Corp (Pty) Ltd t/a Nature Harvest
• Registration Number: 2024/626722/07
• Telephone Number: 083 555 7649